Privacy Policy
This policy explains how Gates handles business contact information submitted through website forms and inquiry workflows.
Information We Collect
Gates may collect your name, company, job role, email, phone number, country, product interest and message content when you submit an inquiry. The site may also process basic technical data required for website operation, such as browser type and visit timing.
How We Use Information
Information is used to respond to technical and commercial requests, route the inquiry to suitable teams, prepare documentation discussions and improve the relevance of website content for industrial buyers. Gates does not require consumer personal details to evaluate a B2B material or hose request.
Sharing and Retention
Inquiry information may be shared with internal sales, engineering, quality or support personnel, and with authorized channel partners where appropriate for the requested region or application. Records are retained only as long as necessary for business follow-up, legal obligations and program history.
Your Choices
You may request correction or removal of business contact information by contacting Gates through the website. Some records may be retained when required for transaction, compliance or legal reasons.